The terms and conditions below form the basis under which your order will be executed. It is important to read them.
All prices quoted are quoted in ($) Singapore dollars. GST is not charged.
A non-refundable deposit of 30% for orders above $2,000 is required to book the date. For orders less than $2,000 a deposit of $500 is required to book the date. The deposit will be deducted from your final wedding invoice.
Note: bookings are not confirmed until the deposit has been received. Payment of the deposit is an acknowledgement of Terms and Conditions. Once the deposit has been paid, the prices and dates are secure unless stated otherwise.
A quotation for the cost of your wedding flowers will be sent to you after the initial consultation in person or over email. The quotation is valid for 30 days, please confirm the prices again if booking afterwards. Payment is accepted via bank transfer.
The deposit is non-refundable, even if the date is changed, the wedding cancelled for any reason, or the client decides to engage an alternative supplier.
Cancellations of part of your order 3 months or less prior to the date of the function will incur a 50% cancellation fee of the total value of the order of the portion that has been cancelled. This amount is due to be paid three weeks prior to the date of the wedding, or at the time of cancellation. In the event of a cancellation, charges may also apply. A full payment will be required for cancellations six weeks before the day of the wedding.
The full balance for the contracted work is required six weeks before the wedding. It is the client’s responsibility to ensure that the invoice details are correct. Any changes will be brought together at a meeting, via email or on the phone approximately two months ahead of the wedding, when all additional ideas and revisions can be addressed. This is rather than an on-going email correspondence, which we feel can result in confusion. Amendments can be made but if the total cost falls below 70% of the total confirmed quite, GnS reserves the right to withdraw from the contract – in this instance the booking fee will be retrained.
Setup, tear-down and delivery charges may apply. The cost of these services will be specified by GnS according to the order, but is capped at $300.While we endeavor to make all deliveries within sufficient time before the event, we cannot be held responsible for any unexpected events that may occur which are beyond our control. We will endeavor to make alternative arrangements should this happen. In this event, refunds will be at our discretion.
We take pride in our floristry and make every effort to provide the highest quality and unique look. GnS uses fresh seasonal flowers following your theme and colours. We do not guarantee specific stem types. We will work with your wish lists and if available we will include them however if not we will use the wish list blooms as inspiration for alternative blooms.
Please note we never produce identical flowers or designs to the photos that you send in; these are used as inspiration.
GnS reserves the right, without penalty or cancellation by the client, to alter the style and shape of vases, pots, sundry items and display articles should any required items become unavailable prior to the wedding date.
We can not control seasonal changes or availability as we work with nature. However, we will do whatever it takes and put in every effort to provide you with the products which have been agreed upon. If we need to make changes or substitutions we will advise you as soon as possible and advise you of the most effective and most suitable situation, and will ensure it is of good quality and equal value. Please note a lot of floral material is imported from overseas countries and therefore can be unpredictable.
The items are not exchangeable and non-refundable.
All hired items will be subject to a deposit. The client is fully responsible for all damaged or missing items and the cost of all such items will be deducted from the deposit at its purchase price. The deposit will be returned in full upon safe collection of all GnS property.
Should the client have any issues with the quality or standard of the flowers/displays, the client must notify the florist on the day of receipt. GnS reserves the right to rectify any errors on the day without prejudice. Any complaints regarding the quality, shape, size, quantity etc cannot be accepted after the day of the event.
All props must be returned to GnS within 3 days or as agreed.
Charges will be made for any glassware returned cracked, chipped or broken. Replacement of goods is charged at the current purchase price; it is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.
Equipment hired (jugs, bottles, vases, plinths, candelabras, stands, etc.) remain the property of GnS at all times.
GnS reserves the right to take photographs of flowers and the setting prior to the wedding, which may be used for promotional purposes.
GnS accepts no liability for injury, loss or damage to the hirer or any third party by any equipment hired for use at the event.
We will not be held responsible for any injuries or damages sustained as a result of broken glass, materials or dyes that may be used to colour the water for you. Liability is limited to the supply of goods only. Once the goods leave the premises of Gathered+Styled, or have been delivered, no responsibility will be accepted for any consequential loss or damage.
If Gathered+Styled is engaged for event setups using props, furniture or existing constructions that do not belong to us, we will not be held responsible for any loss or damage that appears before, during or after the event.
It is the client’s responsibility to liaise with the venue or other prop supplier to receive and inform Gathered+Styled of any restrictions, instructions or recommendations regarding the setup, which we will follow. Removal of all flowers from the venue is the client’s responsibility unless previously arranged and included in the quote.