TERMS & CONDITIONS

 

Please read our Terms & Conditions carefully before using this site or placing an order with us. You should review the Terms & Conditions regularly as they may change at any time. References to “you” or “your” shall mean the person authorized to access and use this site. References to “we”, “us” or “our” shall mean the Company (Gathered+Styled). We reserve the right to amend or withdraw any terms and conditions or terminate promotions without prior notice; in case of any disputes, the decision of Gathered+Styled shall remain final.

 

Seasonal Availability

 

Due to seasonal and regional availability, arrangements may differ from photo depictions. We do our best to ensure the bouquet you order closely resembles the bouquet/arrangement as shown on the photo, but not all flowers/arrangements shown on the website are available at all time. When particular flowers are requested out of season, we will do our best to accommodate such requests, but the size, shape or colour may vary because of limited availability. If any particular type of flowers or colour is unavailable due to season, shipment delays, or other supply obstacles, we reserve the right to substitute with a suitable material at our discretion, without prior notice or obligations to you. Vases and baskets will be substituted with the closest design. Dimensions of products in the website are rough estimates.

 

Payment

 

Prices are quoted in Singapore dollars. Gathered+Styled does not charge GST.

 

We accept bank transfers, credit cards, PayPal. Full payment has to be received before your order is confirmed. All our online transactions are processed via Stripe for credit card payment. Please email the bank transfer transaction number so we can confirm receipt.

For events/weddings, orders below $500 must be fully paid in advance to secure the booking. A deposit of 50% of the invoice amount is required for orders of $500 or more. The remaining balance of 50% must be settled 2 weeks prior to delivery.

 

Cancellation/Substitution

 

If you wish to change your order, a notification of 2 full working days in advance of the original delivery date is required.

The goods purchased are not refundable or exchangeable. If there is a quality issue or if you received a wrong item, please contact us immediately. Describe the problem and where possible, send us an image, so that we can offer you a resolution as efficiently as possible.

For weddings or event decoration, 3 weeks notice must be given for changes. No cancellations of orders will be accepted, and all flowers/plants/goods are non-exchangeable and non-refundable.

 

Delivery/Self-collection

 

Delivery is charged at $20 per item. Delivery during peak periods such as selected eves of, or public holidays, Valentine’s Day, Mother’s Day, Chinese New Year, Christmas, New Year’s Eve and New Year’s Day, may incur additional charges.

We will try and accommodate all deliveries during peak periods such as Christmas, Mother’s Day and Valentine’s Day. To be sure of getting your preferred delivery date and time, please book early.

 

You can choose from the following delivery time frames: 10am – 1pm, 2pm – 5pm, 6pm – 9pm. We will do our best to accommodate your requested delivery time but are subject to traffic conditions.

 

Our deliveries are carried out by a trusted external courier company.

 

If you require a specific time, or out-of-hours (not within available time frames) delivery, a surcharge will apply on top of the basic delivery charge.

 

We don’t deliver to:

  1. Changi Airport, Airport Cargo Complex, Airline Road area
  2. Tuas area
  3. Jurong Island
  4. Sembawang Shipyard
  5. All Army camps
  6. All PSA Ports

 

If you prefer to pick up your orders from our studio on Grange Rd, you can do so at no extra charge. Please arrange a collection time with us.

We do not take responsibility for the items once they leave the premises of Gathered+Styled.

 

Last-minute orders

 

For same/next-day orders, please call/What’sApp us at 96950929. No promises, but we’ll try and work something out for you.

 

Redelivery

 

Please ensure that your intended recipient will be at the delivery address on the date and time stated on your order confirmation.

If at the time of delivery, no recipient or representative is available to receive and sign for the flowers, the courier will call the recipient and/or the sender for further instructions. If both the sender and recipient cannot be contacted via telephone within 15 minutes of the courier’s arrival, the flowers will be left at a reception/ front desk, or at the door. We will not be responsible for any lost or damaged items from that point onwards.

Please note that we also may not be able to produce an authorized signature as proof of delivery, if it is not received directly by the intended recipient.

 

Wedding car decor

 

Styling of your wedding/bridal car will be done at our home studio on Grange Rd, and will not take more than two hours. Please arrange a time to come in advance.

Workshops

1. Payment needs to be made in order to secure your seat prior to the workshop.
2. Once payment is made, it is non-refundable. (However, if you are unable to make it for the workshop after you have made your payment, you may transfer the ticket to your friend/request to change to another workshop by emailing hello@gatheredandstyled.com. at least 2 full working days before the event.
3. No refunds or exchanges will be made for participants who fail to turn up, or for latecomers (they will have to catch up with the rest during the workshop).
4. We reserve the right to cancel/postpone the workshop if the minimum number of attendees has not been reached. Participants will be informed of cancellation/postponement no later than 2 days before the scheduled date of the workshop. An immediate full refund will be made in this case.

 

Online store

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

 

Acceptance of terms

We may update this page of Terms and Conditions at our discretion. Please check back this page and the links within to ensure that you are fully aware of any changes.

By using this website, you signify your acceptance of the Terms and Conditions. If you do not agree to any of the Terms and Conditions, please refrain from using this website. Your continued usage of this website will deem your acceptance.